Privacy Policy for yehwala.com

At yehwala.com, we are committed to protecting your privacy and handling your data responsibly. This Privacy Policy outlines our practices regarding collecting, using, storing, and protecting your personal information when you visit our website or make purchases. By using our services, you agree to the terms set out below.

1. Introduction

1.1 Overview of Privacy Commitment

We value your privacy and strive to ensure that your personal information is handled securely. This Privacy Policy outlines our approach to privacy and protecting your data when you interact with yehwala.com. We are committed to safeguarding your information and ensuring transparency about how we collect, use, and share your data.

1.2 Consent to Privacy Policy

By accessing or using yehwala.com, you consent to the collection, use, and processing of your data as described in this policy. If you disagree with any part of this policy, please refrain from using our website or services. You also have the right to withdraw consent at any time, subject to legal requirements.

2. Information We Collect

2.1 Personal Information

We collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information to process your orders and provide you with a personalized shopping experience. This data is necessary for transaction fulfilment, customer support, and communication about your orders or accounts.

2.2 Usage Data

We collect information about how you interact with our website, including your IP address, device type, browser details, pages visited, and time spent on our site. This data helps analyse trends and improve website performance personalize your browsing experience by showing content relevant to your preferences.

2.3 Third-Party Data

Occasionally, we may receive data from third-party sources, such as social media platforms, advertisers, and marketing partners, to improve user experience and offer tailored recommendations. This data is used to enhance your shopping journey by providing relevant product suggestions and targeted marketing content.

3. How We Collect Your Information

3.1 Information Provided by You

We collect personal data that you provide directly to us when creating an account, making a purchase, or subscribing to our newsletters. This data is essential for processing orders, communicating with you, and offering customer service. We may also ask for additional details to improve your experience on our site.

3.2 Information Collected Automatically

We use cookies and other tracking technologies to automatically collect data such as browsing history, preferences, and session information. This helps us understand your interactions with the website, optimize the site’s performance, and deliver a personalized experience.

3.3 Data from Customer Interactions

We may also collect data when you interact with our customer service team, participate in surveys, or engage with our content. This data helps us address customer inquiries, improve services, and communicate relevant offers and updates.

4. How We Use Your Information

4.1 Order Processing and Delivery

Your data is used to process your orders, confirm payment, arrange shipping, and provide tracking information. It allows us to manage your purchases and ensure timely delivery. We may also use your contact details to send you updates about your order status or issues related to payment or delivery personalization

4.2 Personalization of Services

We use your information to personalise your shopping experience, recommending products, services, and promotions based on your previous activities. This helps us tailor content and offers to better suit your preferences and improve your overall experience on yehwala.com.

4.3 Communication

We use your contact details to send important communications regarding your orders, payment status, shipping updates, and marketing promotions. These communications may include newsletters, special offers personalized messages to enhance your experience with our platform.

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small files stored on your device that help us remember certain details, such as your preferences, login status, and items in your shopping cart. They help personalise your experience and make it easier for you to navigate our site.

5.2 Types of Cookies We Use

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. These cookies enable us to track your behaviour across sessions, improving site navigation and ensuring features like shopping carts and user accounts work smoothly.

5.3 Managing Cookies

You can manage your cookie preferences through your browser settings, including opting out of certain cookies. However, disabling cookies may limit some website functionality, such as saving your preferences, staying logged in, or remembering items in your shopping cart.

6. Sharing Your Information

6.1 Service Providers

We may share your data with third-party service providers who help us process payments, fulfil orders, manage logistics, and enhance your shopping experience. These service providers are bound by contractual obligations to protect your data and use it only for the purposes agreed upon.

6.2 Legal Obligations

We may disclose your personal information if required by law or in response to a legal request. This could include responding to government inquiries, enforcing our terms and conditions, or protecting the rights, property, or safety of yehwala.com, our users, or the public.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred to the new entity. We will notify you in advance if such a transfer occurs, and your data will be subject to the new privacy policy.

7. Data Security

7.1 Encryption and Security Measures

We use Secure Socket Layer (SSL) encryption and other industry-standard security protocols during transmission to safeguard your data. This ensures that sensitive information, such as payment details, is protected and unauunauthorized

7.2 Security of Stored Data

We store your personal information in secure servers that have multiple layers of protection against unauthorised breaches. authorized or Authorised a legitimate need to have access to this data.

7.3 Limitations of Security

While we employ advanced security measures, no online platform is completely immune to security breaches. To further safeguard your information, we encourage you to use strong passwords and protect your account credentials.

8. Your Rights Over Your Data

8.1 Right to Access

You have the right to request access to the personal information we hold about you. This allows you to verify its accuracy and understand how it is being used. We will provide a copy of your data upon request, subject to applicable law.

8.2 Right to Correct

If you believe any of your data is incorrect or incomplete, you can request corrections. We strive to ensure that the data we maintain is accurate and up-to-date, and we will update any information accordingly upon your request.

8.3 Right to Deletion

Please delete your personal information from our records. We will review your request and delete any data that is no longer necessary for the purposes for which it was collected, subject to legal requirements.

9. Opting Out of Marketing Communications

9.1 Email Preferences

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our email communications. We respect your preferences and will no longer send promotional messages once you opt out.

9.2 Notification Preferences

In addition to email preferences, you can adjust the communication settings in your account to manage how we contact you for marketing and service-related purposes.

9.3 Impact of Opting Out

Opting out of marketing emails will not affect your ability to receive essential transactional emails such as order confirmations, shipping updates, and customer service notifications.

10. Retention of Data

10.1 Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. This includes fulfilling orders, complying with legal obligations, and addressing customer service inquiries.

10.2 Data Deletion

If you request the deletion of your data, we will securely erase it from our systems unless retention is necessary for legal or business purposes, such as completing ongoing transactions or resolving disputes.

10.3 Request for Deletion

To request the deletion of your data, please contact us with your request, and we will take the necessary steps to erase your personal information, provided there are no legal or contractual reasons to retain it.

11. International Data Transfers

11.1 Global Data Operations

As yehwala.com operates globally, your data may be transferred and stored in countries outside of your country of residence. These countries may have different data protection laws.

11.2 Safeguarding Data Transfers

When transferring your personal information across borders, we take appropriate measures to ensure your data remains protected, such as using contractual clauses or other safeguards to comply with applicable data protection laws.

11.3 Your Consent

By using our website, you consent to the international transfer and processing of your data through this Privacy Policy.

12. Third-Party Websites and Services

12.1 External Links

Our website may contain links to third-party websites that are not operated by yehwala.com. We are not responsible for the privacy practices or content of these

external sites.

12.2 Third-Party Data Collection

Third-party websites may collect personal information from you independently. We encourage you to review their privacy policies before sharing any personal data with them.

12.3 Our Responsibility

This Privacy Policy only applies to personal data collected through yehwala.com and does not cover third-party websites or services linked to our site.

13. Children’s Privacy

13.1 Age Restrictions

We do not knowingly collect or solicit personal information from children under the age of 13, and our services are not intended for use by children.

13.2 Parental Consent

If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete such information and notify the child’s parent or guardian.

13.3 Parental Oversight

We recommend that parents monitor their children’s online activities and guide them in sharing personal information only with trusted websites.

14. Changes to This Privacy Policy

14.1 Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be reflected by updating the “Effective Date” at the top of the policy.

14.2 Notifications of Changes

If the policy substantially changes, we will notify you via email or by posting a notice on our website. Continued use of our services indicates acceptance of these changes.

14.3 Review of Policy

Please periodically review this Privacy Policy to stay informed of how we collect, use, and protect your data.

15. Data Processing and Legal Bases

15.1 Processing Activities

We process personal data to fulfil contractual obligations, comply with legal obligations, and pursue legitimate business interests. We are committed to processing your information transparently and lawfully.

15.2 Legal Bases for Data Processing

We process your data based on consent, necessity for contract performance, or compliance with legal obligations. You can request clarification on the specific legal basis for processing your data at any time.

15.3 Your Rights in Processing

You have the right to request the restriction or objection to certain data processing activities, particularly where you believe we are processing data unlawfully or without your consent.

16. Contact Us

16.1 Contact Information

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us using the following:

Email: [email protected]

Address:
1260 Broadway, San Francisco, CA 94109

501 Valencia St, San Francisco, CA 94110

1034 36th St, Emeryville, CA 94608

16.2 Customer Service Assistance

Our customer service team is available to help with any privacy-related inquiries. Feel free to reach out if you need support with your account or managing your privacy preferences.

17. Additional Information for International Users

17.1 Global Compliance

We ensure compliance with international data protection laws, including the GDPR (General Data Protection Regulation) for European Union users. This policy is designed to meet the requirements of data protection laws globally.

17.2 Rights Under GDPR

EU residents have specific rights under the GDPR, including the right to access, correct, or delete their data. You may also object to certain types of processing.

17.3 Filing a Complaint

If you believe your data protection rights have been violated, you have the right to complain to a data protection authority in your jurisdiction.